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Troubleshooting: Common Issues and Solutions

When using our Simple IP Discovery tool, you may encounter some challenges. Here are some common issues and their solutions to help you get the most accurate results from your network scans.

Network Connectivity Problems

If you're experiencing difficulties connecting to your network, try these steps:

  • Ensure your device is properly connected to the network you want to scan.
  • Check if your firewall is blocking the IP scanner. You may need to add an exception.
  • Verify that you have the necessary permissions to perform network scans on your system.
  • Restart your router and modem if you're having persistent connectivity issues.

Improving Scan Accuracy

To enhance the accuracy of your IP discovery results:

  • Use the subnet scanner feature to narrow down your search to specific IP ranges.
  • Increase the scan timeout settings for larger networks or slower connections.
  • Enable advanced scanning options to detect devices that may not respond to basic pings.
  • Regularly update the Simple IP Discovery tool to benefit from the latest improvements and bug fixes.

Dealing with False Positives

Sometimes, the scanner may report devices that aren't actually present. To minimize false positives:

  • Use the port scanner feature to verify active services on detected IP addresses.
  • Cross-reference results with your network documentation or DHCP server logs.
  • Perform multiple scans at different times to identify consistently active devices.
  • Adjust sensitivity settings to filter out potentially inactive or transient devices.

Performance Optimization

If the IP discovery process is running slowly, try these tips:

  • Reduce the IP range you're scanning if you're only interested in a specific subnet.
  • Close other network-intensive applications while running the scan.
  • Use the multi-threaded scanning option for faster results on powerful hardware.
  • Schedule scans during off-peak hours to minimize network congestion.
Illustration of a network administrator using Simple IP Discovery tool to troubleshoot network issues. The image shows a person sitting at a computer with multiple monitors displaying network diagrams, IP addresses, and the Simple IP Discovery interface. Various network devices such as routers, switches, and servers are represented as icons connected by lines, symbolizing the network topology being analyzed.